Please allow 24 hours for your order to be processed. We usually dispatch orders between 1 to 3 days.
When you order has been dispatched a confirmation email will be sent, please remember to check your junk mail.
All orders are gift packaged:
Delivery to countries outside the UK and European Union may be subject to custom charges. In such situation, the recipient is responsible in paying these charges.
Delivery times and costs are as followed:
Refunds can be made 7 days after receiving an order, minus the delivery charge. Please contact us if you wish to refund a product and remember to include the original invoice or order number in the package when returning. Please retain any Post Office receipts and proof of posting certificates. In the interest of hygiene, we cannot offer refunds on any pierced jewellery.
If there are any questions, please contact us through the "Contact us" page or email: [email protected]